How to Place Order?
Navratan India specializes in authentic Rudraksha beads, Japa Malas, Puja items, spiritual accessories, gemstones, yantras, and other Vedic and religious items.
Yes, all our Rudraksha beads are 100% authentic and sourced directly from trusted farms in Nepal and Indonesia. We provide certification and lab reports where applicable.
Absolutely! You can request customized malas based on the number of beads, type of Rudraksha, gemstone combination, or specific deity-focused puja kits.
We usually ship within 1-2 business days. Delivery in India takes 3–7 working days. International shipping times vary by country.
Yes. We provide a free guide with each Rudraksha purchase, and you can also find detailed usage tips and mantras in our blog section.
Yes, we offer free energization (Pran Pratishtha) for all Rudraksha and spiritual items upon request before dispatching them.
We offer a 7-day return or exchange on unused and unopened items. However, energized or customized items are not eligible for return.
Yes, we provide bulk discounts for resellers, temple organizations, and event planners. Contact us directly for wholesale inquiries.
Yes, once your order is shipped, you’ll receive a tracking number via email or SMS. You can also track it directly through our website.
You can reach us via WhatsApp, email, or our contact form. We’re available Monday to Saturday from 10 AM to 7 PM IST.
Payments Methods
We accept all major debit/credit cards (Visa, MasterCard, RuPay), UPI, Net Banking, Paytm, Google Pay, and Wallets. We also offer Cash on Delivery (COD) in select locations within India.
COD is available for most products within India, up to a certain order value. Customized or energized items may require prepayment.
Yes, our website uses secure SSL encryption and is PCI-DSS compliant. All payments are processed through trusted gateways like Razorpay, Paytm, or Instamojo.
If you’ve completed a payment and didn’t receive a confirmation, please contact our support team with the transaction ID or a screenshot. We’ll resolve the issue as soon as possible.
Exchanges & Returns
We accept returns within 30 days of delivery, as long as the item is unused, unwashed, and in its original packaging.
Once we receive your return, it usually takes 5–7 business days to process your refund or exchange.
If your item arrived damaged or you received the wrong product, start a return through our Returns Center and select "damaged/incorrect item" as the reason. Upload a clear photo, and we’ll send a free replacement or issue a full refund once it's reviewed.
